A Thank You to Elek

Philip Jones was really enjoying his new hybrid water heater when a cable company opened a fire hydrant on his block and put his new equipment in the line of fire. “It was great to see the drop in our first electric bill after the installation,” says Jones. “It effectively and efficiently supplies our hot water needs and is very easy to operate.”

It hadn’t been long since Elek Plumbing installed the new equipment, so Jones immediately called his trusted provider to the scene. Derrick Leidy, Service Plumber, reported to the site and provided Jones with both maintenance and peace of mind. “A cable company representative insinuated there was no reason for concern,” says Jones, “but Derrick handled him very professionally and also made sure the testing was properly completed for our benefit.”

This is just the latest example in a long line of outstanding service experienced by Jones. “Over the years, we have been extremely satisfied with the exceptionally responsive, professional and considerate resolution of our plumbing needs,” he says. Jones is also a fan of the scheduling team in the office calling them responsive, adaptive and always courteous. “The details like floor protection,on‐time arrivals, and polite manners distinguish all your service personnel,” he adds. “Above all, the work is done properly and to the highest standards.”

As technologies and efficiency requirement change, Jones is happy to say that the Elek Plumbing team has stepped up and stood behind its commitments. “We always feel fairly treated and always feel our needs are fully addressed,” he says. “Thank you for doing business the way you do. We recommend Elek Plumbing at every opportunity and wish you continued success,” says Jones.

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Frequently Asked Questions Frequently Asked Questions How long does a water heater last? How long does a water heater last?

Water heaters last between 8 – 12 years on average when properly maintained. However, your water heater's life span depends on many factors, including the quality of the unit, its maintenance schedule, and the surrounding environment. If you’re unsure whether it’s time to replace your water heater, request a free estimate from our team.

Can well pumps be repaired, or do they need to be replaced? Can well pumps be repaired, or do they need to be replaced?

In most cases, well pumps are not repairable. However, in some instances, all that’s needed is a bit of maintenance or a minor electrical fix to restore full system functionality. The only way to determine whether your well pump is salvageable is by having a knowledgeable plumber inspect the system.

Is it safe to use chemical drain cleaners? Is it safe to use chemical drain cleaners?

Drain cleaning chemicals are highly toxic. These chemicals are unsafe for your family and pets and can damage your pipes, causing them to deteriorate prematurely. When stubborn clogs impact your system, the best solution is to hire a plumbing professional to clear the blockage.